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ASSETS

Powercor

Review of Operations

Business: Electricity distribution network in Central and Western Victoria and the Western suburbs of Melbourne     Network: 81,613km servicing 150,000 km2      Customers: 673,496     Asset infrastructure: 69 zone / 77,502 distribution substations and 524,686 poles     Electricity throughput: 10,299 GWH     Network availability: 99.97%     State regulator: Essential Services Commission (Australian Energy Regulator from 2008 onwards)     Price determination: Completed 2006-2010 Final Price (variation) determination

Other Revenue 35.8% above 2006

Electricity Sales Volume 1.5% above 2006

Distribution Revenue 2.6% above 2006

99.97% Network Availability Rating

Powercor Australia is the largest distributor of electricity in Victoria, owning and operating a network that serves approximately 673,000 customers in central and western regional Victoria and the Western suburbs of Melbourne.

The CitiPower and Powercor Australia networks are managed by a joint management team and workforce. The combined management has facilitated the realisation of cross-business synergies and integration benefits, and the continual improvement of business delivery systems and processes. Their strategy is to maintain a focus on the core business of electricity distribution, to target network investments so as to consistently outperform regulatory targets, and to achieve profitable growth in unregulated markets.

Powercor has again performed above expectations during the year both financially and operationally. In addition, the business maintained its status as the most reliable rural electricity distribution business in Australia.

Along with its sister company CitiPower it was recognised for its strong performances across a range of measures in the comparative report on the state's five electricity distributors released by the Essential Services Commission in October 2007.

Powercor received the 'green light' rating for all categories of performance including electricity reliability, managing customer and ombudsman complaints, health and safety, bushfire mitigation and environmental management.

The businesses have been recognised for their efforts in customer service, picking up the ‘Best Customer Charter’ award at the 2007 Customer Service Institute of Australia (CSIA) Victorian Service Excellence Awards.

In addition, Powercor has retained its joint ranking with CitiPower at No.1 on the NEMMCO compliance index.

Electricity Distribution Network
Distribution revenue for Powercor performed above expectations. Total distribution revenue was $401.4 million, excluding pass-through transmission revenue. Electricity sales volume for Powercor was 10,299 GWh up from 10,148 GWh in 2006. This represents an increase of 1.5% during the year of which -0.7% was due to weather conditions relative to the previous year, and 2.2% was due to an increase in underlying sales growth.

The positive growth in underlying sales was due to both a 1.6% increase in customer numbers and continued growth in usage per customer. Customer numbers across the Powercor network increased during the year to 673,496 from 663,014 at the end of 2006.

Powercor network reliability has been good, although affected by a major transmission incident beyond its control early in 2007. Despite this, the Company enjoys a ‘System Availability Interruption & Duration Index’ (SAIDI) rating of 99.97% network availability which makes it a leader in rural electricity distribution networks in Australia.

Unregulated Business Activity
In addition to its regulated distribution revenues, Powercor derives additional non-distribution and unregulated revenue from other sources, including the provision of public lighting, meter data, connection services and the provision of back office and engineering and construction services to external clients.

Powercor’s unregulated business activity continues to grow strongly and revenue from this area was in excess of expectations, with Powercor Network Services successfully securing a number of contracts.

Like its sister company ETSA Utilities, the revenue earned from unregulated business activities by Powercor Network Services is underpinned by long term contracts with the relevant transmission company.

People and Communities
In 2007 Powercor won the Federal Department of Education, Science and Training Minister's Excellence Award for its apprentice program in the Victoria's Central Highlands region. These awards recognise excellence in the provision of services for increasing the skills of apprentices and trainees.

The safety of employees and customers remains a priority of the highest order, and although there was a small increase in the number of lost time incidents, the Company’s standards and programs remain effective and widely respected.

Powercor continues to be an active supporter of the communities in which it operates, and seeks to encourage its employees to be active participants in those communities. The Powercor Children’s Helicopter remains a central element of the business’s corporate responsibility program, while its ongoing support for the Victorian Regional Business Awards is a widely valued aid to local small businesses.

The CitiPower and Powercor Australia networks are managed by a joint management team and workforce. The combined management has facilitated the realisation of cross-business synergies and integration benefits, and the continual improvement of business delivery systems and processes. Their strategy is to maintain a focus on the core business of electricity distribution, to target network investments so as to consistently outperform regulatory targets, and to achieve profitable growth in unregulated markets.

 

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ASSETS

Powercor

Review of Operations

Business: Electricity distribution network in Central and Western Victoria and the Western suburbs of Melbourne     Network: 81,613km servicing 150,000 km2      Customers: 673,496     Asset infrastructure: 69 zone / 77,502 distribution substations and 524,686 poles     Electricity throughput: 10,299 GWH     Network availability: 99.97%     State regulator: Essential Services Commission (Australian Energy Regulator from 2008 onwards)     Price determination: Completed 2006-2010 Final Price (variation) determination

Other Revenue 35.8% above 2006

Electricity Sales Volume 1.5% above 2006

Distribution Revenue 2.6% above 2006

99.97% Network Availability Rating

ETSA Citipower
Business: Electricity distribution network in Central and Western Victoria and the Western suburbs of Melbourne     Network: 81,613km servicing 150,000 km2      Customers: 673,496     Asset infrastructure: 69 zone / 77,502 distribution substations and 524,686 poles     Electricity throughput: 10,299 GWH     Network availability: 99.97%     State regulator: Essential Services Commission (Australian Energy Regulator from 2008 onwards)     Price determination: Completed 2006-2010 Final Price (variation) determination

Powercor Australia is the largest distributor of electricity in Victoria, owning and operating a network that serves approximately 673,000 customers in central and western regional Victoria and the Western suburbs of Melbourne.

The CitiPower and Powercor Australia networks are managed by a joint management team and workforce. The combined management has facilitated the realisation of cross-business synergies and integration benefits, and the continual improvement of business delivery systems and processes. Their strategy is to maintain a focus on the core business of electricity distribution, to target network investments so as to consistently outperform regulatory targets, and to achieve profitable growth in unregulated markets.

Powercor has again performed above expectations during the year both financially and operationally. In addition, the business maintained its status as the most reliable rural electricity distribution business in Australia.

Along with its sister company CitiPower it was recognised for its strong performances across a range of measures in the comparative report on the state's five electricity distributors released by the Essential Services Commission in October 2007.

Powercor received the 'green light' rating for all categories of performance including electricity reliability, managing customer and ombudsman complaints, health and safety, bushfire mitigation and environmental management.

The businesses have been recognised for their efforts in customer service, picking up the ‘Best Customer Charter’ award at the 2007 Customer Service Institute of Australia (CSIA) Victorian Service Excellence Awards.

In addition, Powercor has retained its joint ranking with CitiPower at No.1 on the NEMMCO compliance index.

Electricity Distribution Network
Distribution revenue for Powercor performed above expectations. Total distribution revenue was $401.4 million, excluding pass-through transmission revenue. Electricity sales volume for Powercor was 10,299 GWh up from 10,148 GWh in 2006. This represents an increase of 1.5% during the year of which -0.7% was due to weather conditions relative to the previous year, and 2.2% was due to an increase in underlying sales growth.

The positive growth in underlying sales was due to both a 1.6% increase in customer numbers and continued growth in usage per customer. Customer numbers across the Powercor network increased during the year to 673,496 from 663,014 at the end of 2006.

Powercor network reliability has been good, although affected by a major transmission incident beyond its control early in 2007. Despite this, the Company enjoys a ‘System Availability Interruption & Duration Index’ (SAIDI) rating of 99.97% network availability which makes it a leader in rural electricity distribution networks in Australia.

Unregulated Business Activity
In addition to its regulated distribution revenues, Powercor derives additional non-distribution and unregulated revenue from other sources, including the provision of public lighting, meter data, connection services and the provision of back office and engineering and construction services to external clients.

Powercor’s unregulated business activity continues to grow strongly and revenue from this area was in excess of expectations, with Powercor Network Services successfully securing a number of contracts.

Like its sister company ETSA Utilities, the revenue earned from unregulated business activities by Powercor Network Services is underpinned by long term contracts with the relevant transmission company.

People and Communities
In 2007 Powercor won the Federal Department of Education, Science and Training Minister's Excellence Award for its apprentice program in the Victoria's Central Highlands region. These awards recognise excellence in the provision of services for increasing the skills of apprentices and trainees.

The safety of employees and customers remains a priority of the highest order, and although there was a small increase in the number of lost time incidents, the Company’s standards and programs remain effective and widely respected.

Powercor continues to be an active supporter of the communities in which it operates, and seeks to encourage its employees to be active participants in those communities. The Powercor Children’s Helicopter remains a central element of the business’s corporate responsibility program, while its ongoing support for the Victorian Regional Business Awards is a widely valued aid to local small businesses.

 

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